Managed IT Services in Northwest Indiana

Our comprehensive managed services reduce costs, eliminate downtime, and free your staff to focus on what matters most – growing your business. With over 40 years of experience, you can trust us to monitor, maintain, and protect your IT environment 24/7.

Managed IT Services That Deliver When It Matters Most

When technology challenges threaten your productivity, we step in with solutions. Our comprehensive managed services deliver proactive monitoring, expert maintenance, and reliable support that keeps your systems running smoothly. Whether your team is working on-site or remotely, you can count on us for dependable IT management that scales with your business.

What You Can Expect

Full-Service IT Management for Local Businesses

Our clients choose us because we don’t just fix problems, we prevent them. As Northwest Indiana’s longest-standing MSP, Trust Tech takes a proactive, 24/7 approach to IT monitoring, security, and maintenance, letting you focus on running your business, not firefighting.

Dedicated Local Support

Our Valparaiso-based team speaks your business language and responds rapidly, like an on-site department, without the overhead.

24/7 Monitoring, Protection & SOC Services

All tiers include round-the-clock network monitoring and access to our U.S.-based Security Operations Center (SOC) – watching for performance issues and threats before they escalate.

User Support & Device Management

From password resets and workstation setups to troubleshooting and software deployment, we handle day-to-day IT tasks, allowing your team to stay focused.

System Updates & Compliance-Driven Patch Management

Our automated patching removes the headache of compliance. We update OS, apps, and firmware, ensuring resilience, insurance readiness, and cybersecurity peace of mind.

Secure, Supported Devices That Keep Users Productive

Managed Workstation

Comprehensive management of employee devices designed to improve reliability, strengthen security, and reduce support friction. This service ensures workstations remain protected, properly maintained, and supported with consistent monitoring, proactive updates, and responsive assistance to keep users productive across the organization.

Essential Plan

Best for teams with standard device needs seeking reliable protection and support.

  • 24/7 SOC-backed threat monitoring
  • Managed endpoint protection (EDR)
  • Critical and security patch management
  • Remote and on-site support (business hours)
  • 4-hour response time commitment
  • Ticket portal access
  • System health and security reporting
  • Asset discovery and inventory
  • Scheduled business reviews

Professional Plan

Best for growing teams where device uptime, fast response, and user productivity are critical.

  • Everything in Essential, plus:

  • 1-hour response time commitment
  • Unlimited remote and on-site support
  • Backup and recovery management
  • Domain and user administration
  • Priority support handling*

Monitored, Secure Connectivity for Reliable Operations

Managed Network

End-to-end monitoring and management of network infrastructure to maintain secure, stable, and high-performing connectivity. This service focuses on protecting critical network components, identifying issues early, and minimizing disruptions so business operations remain connected and resilient.

Essential Plan

Best for stable networks requiring continuous monitoring and baseline security.

  • 24/7 monitoring and alerting
  • Security and firmware patching
  • Configuration backups
  • Business-hours remote and on-site support
  • 4-hour response commitment
  • Network documentation and ISP coordination

Professional Plan

Best for organizations that depend on performance, visibility, and rapid issue resolution.

  • Everything in Essential, plus:

  • Unlimited remote and on-site support
  • 1-hour priority response
  • Advanced traffic and performance monitoring
  • NetFlow analytics for deeper visibility

Stable, Protected Systems for Critical Workloads

Managed Server

Proactive oversight and management of on-premise and cloud-based servers that support your most critical systems and applications. This service prioritizes uptime, security, and operational continuity through continuous monitoring, patch management, and structured support for essential workloads.

Essential Plan

Best for environments with predictable workloads and core system reliability needs.

  • 24/7 monitoring and alerting
  • Endpoint detection and response (EDR)
  • Critical patch and update management
  • Business-hours remote and on-site support
  • 4-hour response commitment
  • System health reporting and asset tracking

Professional Plan

Best for mission-critical systems where uptime, recovery speed, and administrative support are essential.

  • Everything in Essential, plus:

  • Unlimited remote and on-site support
  • 1-hour priority response
  • Backup and recovery management
  • Domain and user administration

Why Businesses Choose Trust Tech

With over 40 years of experience, a local team, and a commitment to reliable service, we provide IT solutions that keep your business productive, secure, and prepared for what’s next.

100%

IT operations managed

24/7

Proactive system monitoring

0

IT downtime during transition

100%

Employee cybersecurity training coverage

Delivering Scalable IT for a Growing Engineering Firm

What We Did:

DVG Team Inc., a growing civil engineering firm in Crown Point, needed a reliable IT partner as their internal IT director prepared to depart. After evaluating several MSPs, they chose Trust Tech to take over full IT operations—including infrastructure support, user help desk, and strategic planning.

Outcome:

Since onboarding, we’ve become their one-stop IT team, delivering proactive support, system monitoring, and cybersecurity awareness training for staff. With scalable solutions in place, DVG can focus on growth while we handle the technology behind the scenes.

Why Our Clients Trust Us

Real Results From Real Clients

Hear how local organizations have improved performance, security, and peace of mind by partnering with Trust Tech.

After 30 years in business, we have tried many IT companies. To say that Trust Tech is the BEST, does not come close to how AWESOME they are. You always have a point person to talk to that is local and knows your system – regardless of day and time. The stand behind their work and their service. I cannot recommend them enough!

Andrea P.

Diversified Marketing

Trust Tech has made our lives here at Abel Financial Consultants so much easier with their quick response to all our IT needs. They have been proactive with keeping our system up to date and informing us of changes that are needed to keep our clients information secure.

Bob S.

Abel Financial Consultants

Abel Financial Consultants logo

The Regional Development Company was worked with Trust Tech for almost 20 years and we couldn’t be happier! Our company handles sensitive financial information for our borrowers, and TT has always taken the greatest care to ensure that our information and communications are safe and secure. The service is top-notch as well; anytime we have a tech glitch, they respond incredibly quickly to solve the problem. Even our out-of-state employees located thousands of miles away benefit from their services.

Erica D.

Regional Development Company

We have used Trust Tech as IT consultants for over 10 years and couldn’t be happier! Their friendly and knowledgeable staff go above and beyond to ensure our companies IT infrastructure is safe a secure!

Bryan K.

AM Stabilizers Corporation

Need Reliable IT Support? Trust Us – It’s What We Do.

Whether you need help with day-to-day tech issues or long-term strategy, we’ll meet you where you are and keep things running smoothly.

Save Time

No more troubleshooting or waiting on slow support

Work Without Disruptions

Keep your systems running and your team productive

Stay Secure

Protect your data with reliable cybersecurity and backups